Refund and Returns Policy
Thank you for choosing Wisdom Staff LLC for your literary needs. We value your satisfaction and strive to ensure a smooth shopping experience. Should you need to return or refund a purchase, please review our policy below:
Refunds: We understand that sometimes a product may not meet your expectations. If you are not entirely satisfied with your purchase, we offer a full refund within 30 days of the original purchase date. To be eligible for a refund, the item must be unused and in the same condition as you received it. It should also be in the original packaging.
To initiate a refund, please email us at wisdomestaff@gmail.com with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
Returns: If you wish to return an item for reasons other than a defect or damage, you may do so within 30 days of the original purchase date. The item must be unused and in the same condition as you received it, with the original packaging intact.
To initiate a return, please email us at wisdomestaff@gmail.com with your order details. Once your return is approved, you will be provided with instructions on how to proceed.
Exchanges: We currently do not offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately at wisdomestaff@gmail.com. We will work with you to resolve the issue as quickly as possible, whether through a refund, replacement, or other appropriate solution.
Contact Us: If you have any questions or concerns about our refund and returns policy, please don’t hesitate to email us at wisdomestaff@gmail.com. Our friendly customer service team is here to assist you.
Thank you for shopping with Wisdom Staff LLC. We appreciate your business and look forward to serving you again in the future.